In the US there is very little user intervention in playing general slot machines. You probably have the choice of how many lines to play, how much to bet and the button that spins the reels. That’s it, there are no holds, nudges or special features.…
Never since the business world got stiffed by the overbearing Sairbaines Oxley Act has a new piece of legislation been about to make such a big impact. The Bribery Act creates a number of offences related to business corruption. Very few business laws really branch the gap between ethics and legislation.…
Here’s one I wrote a few years ago, but never went anywhere. If you want to use it, feel free but credit us if you can.
Basically a card game of high or low. Take a regular deck of cards with 1 to 3 jokers in the pack.…
The world has become very focused on quality of recent times. Local produce is available everywhere and there is a real push on recycling and giving back to the community. How come that the success of these initiatives does not translate into better customer service?…
That may sound like a completely pointless job advertisement, but is pretty typical of some of the unfocused rubbish that gets sent to most consultants. Most of the people sending these are supposed to be specialist recruiters who already have a copy of your CV.…
I did some recent testing on a standard Pai Gow poker play with 5% commission for the bank. The rules are clear on not playing a weaker hand, so this cannot be used to advantage. So the scenario was set at 20,000 chip value and tables ranging from 10 to 5,000.…
Last weekend I took my daughter swimming. It cost £10.00 each to get in, which is pretty good as there is a whole theme park in there. On top of that, you can buy a locker token for £1.50. This token goes in the locker in the changing room and you get it back when you pick your clothes back up.…
This is a reprint of an article I wrote for LiveBookings in November 2011
It’s one thing trying to get your restaurant out there on the internet by tweeting, blogging and facebooking, but there is a point at which guests realise you have a physical location.…
You have the great menu, the food, the wine and the service, but is there still an extra mile you can go? Of course there is, no establishment worthy of note, gets there by living inside it’s four walls. Building a great hospitality business is about providing hospitality.…
Restaurants have good days and they also have bad days. The ideal situation is that good days are excellent and bad days are slightly less excellent. Consistency is a key factor in getting people to come back again and again. Having a good time one meal and a not so good another really doesn’t help.…